Self Pickup is available by appointment only. This is due to the availability of the product at the pickup location, pre-arrangement has to be made to facilitate the collection. Thus, for Self Pickup, this is how it works:
1. When your order is successfully and payment has been confirmed, you will receive an email confirming the order.
2. We will follow up with an email offering a range of appointment dates and time slots for your Self Pickup.
3. Please mention DIY TOOLS Self Pickup and show our Customer Service your email confirmation when you arrive at the pickup location. Both soft copy or a printed copy can be accepted for verification purposes.
4. In the event where the purchaser is not able to be present for Self Pickup, the collection can be entrusted to anyone, as long as the entrusted person is able to present the confirmation email.